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In the words of Epictetus, "If a man possesses any superiority, or thinks that he does, when he does not, such a man if he is uninstructed, will of necessity be puffed up through it" (Adler, 1952, p. 125). Scholars have noted that a leader's character is exposed when their position or security is challenged (Rooke & Torbert, 2005). Leadership lessons in the early stages of one's career often come too late or not at all. Usually, at times, early in one's career, the vocabulary is not present to describe the type of leadership style one has strengths in or an affinity for. For the writer of this essay, the only leadership tool available early in his career was military experience or an authoritarian style, which, if fitting, is often found in governmental hierarchies.
However, in healthcare work, some novice leaders tend to learn from challenging experiences or firsthand situations rather than through classroom instruction, books, or previous non-contextual methods. For example, as a healthcare department leader, ineffective methods became apparent through personal and professional involvement in former leadership roles held a decade ago. With more knowledge, insight, and wisdom now, a current position allows reflection on what could have been done better, even if viewed retrospectively. Additionally, to provide more context and framework for the following essay, past performance recollections and supervisory accounts will be set against and compared with scholarly insight from other business leaders to add value for the reader in this blog reflection.
Novice Leadership Experience
In the wake of the author of Palate and Pabulum's father's passing, a prior unorthodox leadership role dissolved. The previous year, an opportunity to move to this new role was seized with enthusiasm, albeit prematurely, which only became apparent recently. Challenges arise when transitioning to a new role, where the acquisition of subject matter expertise, which was sufficient to support the work ethic in a prior role, may not be enough for the next role. The venture was, in essence, sought after in the spirit of "to go at it blind."
Those firsthand, in-depth experiences, which provided painful, invaluable lessons learned at the expense of personal suffering, have brought great insight into the development and character building that characterizes the person today of the Palate and Pabulum blog. Technically speaking, all people go through growth and development, maturing and transforming, at least theoretically, and leaders often do the same. Scholars have written extensively about the transitions that leaders undergo. They are classified into seven types: the opportunity-seeking type, the ambassador type, the subject matter expert, the man or woman of action, the maverick, the tactician, and the wizard (Rooke & Torbert, 2005). Three transitions, as the author of this blog can identify with both personally and experientially, will be elaborated on in the next section.
Opportunity-Seeker Leader
Scholars such as Rooke and Torbert (2005) describe opportunity-seeking leaders as those who often operate with a top-down approach, prioritizing their interests solely. This leadership style can create a workplace environment of suspicion among staff members, foster leader egoism, and lead to insincere relationships. As the writer of this blog, as an opportunity-seeking leader, the lesson learned was that a positional authority offered some levels of control but denied the access needed to influence and empower others. As Stephen Covey highlights in his work, The Speed of Trust, without building trust in a new role with new relationships, what grows out of new direct report relationships is a feeling and a very raw sense of skepticism about the new leader from those in their employees (Covey & Merrill, 2018, p. 5). Where a suspicious attitude is present, direct reports will not trust the leader in the role.
Subject Matter Expert Leader
Rooke and Torbert (2005) articulate the concept of the SME leader. Those individuals who possess both expertise and skill are the type of people that most teams look to for problem-solving assistance. These individuals have the strengths to tackle challenging tasks and strive for results, embodying the standard for proficiency benchmarks that organizations seek. They are the kind of employees most organizations desire on their teams, especially in patient care. However, scholars note that these individuals can sometimes exhibit a "know-it-all" attitude and operate from a position of perfectionism.
When individuals with a superiority complex become managers or assume positions of authority, their leadership style is often met with disdain. An error and oversight made by the author of this blog was bringing an attitude of perfectionism to the new role, which was a shortsighted strategy. As often as others who practice the subject matter expert leader type style, individuals of this type tend to view themselves as better than others, believing that their opinions, ideas, and objectives are the only valid ones. Rooke & Torbert (2005) explain that this type of leader always thinks they are exact and precise, operating from absolutes. This mindset, which the blog author is cognizant of, makes it challenging for them to consider alternative perspectives, which can hinder their effectiveness as leaders. Examples of being overly critical of others, pointing out flaws, failing to recognize what is going well, and shifting blame to others for deficiencies created an insecure workplace environment in the author's prior role, a hard-learned lesson.
The Ambassador Type Leader
The ambassador-type leader, as the title suggests, focuses on diplomacy and aims to benefit those they lead. They manage their internal reactions to their work and strive to align with the principles and codes of their group and organization. However, they often avoid confrontational and argumentative relationships at all costs (Rooke & Torbert, 2005). While this leadership style is not inherently incorrect, it can lead to outcomes that create the impression of being overly involved, excessively hovering, and adopting a rescuing mentality, particularly in novice leaders. The ambassador-type leader style was, unfortunately, the default approach adopted by the author of this blog in their previous role.
As this blog concludes, a final look at the types of leadership styles that are most ineffective are as follows. The leadership styles that proved most ineffective were the ambassador, subject matter expert, and opportunity-seeking types. The outcomes associated with these styles were far from promising, primarily due to a lack of real-world healthcare leadership experience and insufficient development. As Warren Bennis, a notable business leader, author, and professor, emphasizes, the first tangible exposure to leadership often comes through a trial or an ordeal. It can be an excruciating and insufferable life lesson (Bennis, 2004).
With great humility, it is acknowledged that understanding what does not work is essential for growth. The experiences discussed here are designed to be both curative and therapeutic for individuals who aspire to leadership roles. For those currently in positions where growth and development are significant, the reader can find hope. For the seasoned leader, it is expected that the words are remembered to buffer pride and arrogance while providing counsel and support as they continue on their own personal and professional journeys. These insights are shared to serve and meet various needs as they may arise.
References:
Adler, Mortimer J. (1952). The Discourses of Epictetus. In The Great Books of the Western World. (Vol. 12, pp. 101-245). Encyclopedia Britannica.
Bennis, W. G. (2004). The Seven Ages of the Leader. Harvard Business Review, 82(1), 46–53.
Covey, S. M. R., & Merrill, R. R. (2018). The speed of trust: The One thing that changes everything. Free Press.
Rooke, D., & Torbert, W. R. (2005). Seven Transformations of Leadership. Harvard Business Review, 83(4), 66–76.




