Is building trust difficult for leaders?

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Healthcare management can be challenging. According to Bennis (1999), the personnel gap is the distance between the growing complex environment and the leaders' ability to deal with it. For instance, daily encounters with helping patients, working with doctors and nursing staff, and all the stakeholders in an acute care facility can be volatile, uncertain, complex, and ambiguous. This is also known as VUCA, which has been written about in other articles, see posts.

Leaders will always be faced with opportunities to learn, and as Bennis (1999) has written, mistakes are the teachers; if a class could be created for university students, the course title would be Leadership-101: You will make mistakes and How to Learn from them. Additionally, as Bennis (1999) reiterates, leaders can emphasize a culture of trust, where trust is present, team members and direct reports will more often than not be agreeable to the leader's viewpoints despite disagreeing with them. In contrast, if trust is absent, changing perspectives, visions, and initiatives will not be welcomed, no matter the buy-in. 

Reference:

Bennis, W. G. (1999). Managing people is like herding cats: Warren Bennis on leadership. Kogan Page Limited. Archive.org